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Refund Policy

Last updated: [01/01/2025]

  1. Overview of the reimbursement directive
    At iptvplat.com we want to make sure that you are satisfied with our IPTV services. We offer a refund policy to give you a reassuring feeling when buying.
    2nd Refund period
    2.1 You can request a refund within 14 days of the purchase date. 2.2 We understand that circumstances may differ, and we strive to accept reasonable reimbursement requests beyond that period on a case-by-case basis.
    3rd How do I request a refund?
    To request a refund, please contact our support team at contact@iptvplat.com with the following details:
    Your full name
    Order / transaction ID
    Date of purchase
    Reason for the refund request
    4th Processing of the refund
    4.1 Refunds will be processed within a reasonable time. 4.2 The refund will be made using the original payment method used in the purchase.
  2. Exclusions
    Our refund policy does not apply to the following cases:
    Problems related to your Internet service provider (ISP)
    Changes in personal circumstances
    Violations of our terms of use
  3. contact
    If you have any questions about our refund policy, please contact us at contact@iptvplat.com.

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