Last updated: [01/01/2025]
- Overview of the reimbursement directive
At iptvplat.com we want to make sure that you are satisfied with our IPTV services. We offer a refund policy to give you a reassuring feeling when buying.
2nd Refund period
2.1 You can request a refund within 14 days of the purchase date. 2.2 We understand that circumstances may differ, and we strive to accept reasonable reimbursement requests beyond that period on a case-by-case basis.
3rd How do I request a refund?
To request a refund, please contact our support team at contact@iptvplat.com with the following details:
Your full name
Order / transaction ID
Date of purchase
Reason for the refund request
4th Processing of the refund
4.1 Refunds will be processed within a reasonable time. 4.2 The refund will be made using the original payment method used in the purchase. - Exclusions
Our refund policy does not apply to the following cases:
Problems related to your Internet service provider (ISP)
Changes in personal circumstances
Violations of our terms of use - contact
If you have any questions about our refund policy, please contact us at contact@iptvplat.com.